Privacy Policy

Last Updated: July 25, 2026

Shine Time Floor Care LLC respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information, or communicating with our company.

This Privacy Policy explains the types of information we may collect, how that information may be used, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide when you:

• Submit a contact, consultation, or quote-request form
• Contact us by telephone or email
• Request information about our commercial floor care services
• Provide information about a facility or potential project

The information you provide may include:

• Your name
• Business or organization name
• Email address
• Telephone number
• Property or service address
• Facility and flooring information
• Approximate square footage
• Requested services
• Scheduling preferences
• Photographs or other information you choose to provide
• Any comments or details included in your message

Please do not submit sensitive personal information, financial account information, Social Security numbers, medical information, or payment card information through the website’s contact forms.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

This information may include:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed
• Time spent on the website
• Referring website or search source
• Approximate geographic location
• Date and time of your visit
• Interactions with website features

This information helps us understand how visitors use the website, evaluate website performance, improve our services, and maintain website security.

How We Use Your Information

Shine Time Floor Care may use collected information to:

• Respond to questions, consultation requests, and quote requests
• Contact you regarding your commercial floor care needs
• Evaluate potential projects and service requirements
• Schedule inspections, consultations, or services
• Prepare estimates and service recommendations
• Provide customer service and project-related communications
• Improve our website, services, and customer experience
• Measure website traffic and marketing performance
• Prevent spam, fraud, misuse, or security threats
• Maintain business and service records
• Comply with applicable legal and regulatory requirements

We will use your information only for legitimate business purposes associated with your inquiry, our services, website operation, security, or legal obligations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and improve website performance.

A cookie is a small file stored on your device by your web browser. Some cookies are temporary and expire when you close your browser. Others may remain on your device for a longer period.

You can adjust your browser settings to refuse or delete cookies. Disabling cookies may affect the operation of certain website features.

Google Analytics

We may use Google Analytics to understand how visitors find and use our website. Google Analytics may collect information such as pages visited, time spent on the website, device information, general location information, referral sources, and interactions with website content.

Google may use cookies or similar technologies to provide these analytics services. Information collected through Google Analytics is processed according to Google’s privacy policies and terms.

You can control cookies through your browser settings and may use privacy tools made available by Google to limit Google Analytics tracking.

Google Maps and Embedded Content

Our website may contain embedded Google Maps or other content provided by third-party services. When you interact with embedded content, the third-party provider may collect technical information, use cookies, or receive information about your interaction.

Embedded content generally operates according to the privacy policies and terms of the company providing it.

Website Forms and Spam Protection

Information submitted through our website forms may be processed and stored by our website, hosting provider, email provider, form-processing software, or spam-prevention and security services.

These providers may process the information only as necessary to operate the website, deliver your request to us, prevent spam, maintain security, or provide their contracted services.

Sharing of Information

Shine Time Floor Care does not sell or rent your personal information.

We may share information with trusted service providers when reasonably necessary to operate our business or website. These providers may include:

• Website hosting providers
• Website developers and administrators
• Form-processing providers
• Email and communication providers
• Website analytics providers
• Mapping services
• Security and spam-prevention providers
• Professional advisers
• Contractors assisting with requested services

We may also disclose information when reasonably necessary to:

• Comply with a law, regulation, court order, or legal process
• Cooperate with law enforcement or government authorities
• Protect our legal rights, property, employees, customers, or the public
• Investigate suspected fraud, misuse, or security incidents
• Complete a merger, sale, reorganization, or transfer of business assets

Service providers are expected to use information only for the purposes for which it was provided or as otherwise permitted by law.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to your inquiry
• Provide requested services
• Maintain customer and business records
• Meet contractual, accounting, insurance, or legal obligations
• Resolve disputes
• Protect against fraud or security threats

Retention periods may vary depending on the nature of the information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure. You should use care when transmitting information online.

Your Privacy Choices

You may contact us to:

• Ask what personal information we have about you
• Request that inaccurate information be corrected
• Request deletion of information you previously submitted
• Ask questions about how your information is used
• Withdraw a previous request or communication preference

Certain information may need to be retained when required for legal, contractual, accounting, security, or legitimate business purposes.

To submit a request, contact us using the information provided at the bottom of this policy. We may need to verify your identity before completing certain requests.

Third-Party Websites

Our website may include links to websites operated by third parties. Shine Time Floor Care does not control the privacy, security, content, or data practices of those websites.

Visiting a third-party website is subject to that website’s own privacy policy and terms. We encourage you to review those policies before providing personal information.

Children’s Privacy

Our website and services are intended for businesses, property managers, facility representatives, and adults seeking commercial floor care services.

The website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been submitted, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal obligations.

The revised policy will be posted on this page with an updated “Last Updated” date. Continued use of the website after a revision indicates acceptance of the updated policy.

Contact Shine Time Floor Care

Questions or requests regarding this Privacy Policy may be directed to:

Shine Time Floor Care LLC
1914 J N Pease Place
Charlotte, NC 28262

Phone: (704) 578-4266
Email: info@shinetimefloorcare.com
Website: shinetimefloorcare.com

This Privacy Policy is provided as a general business template and is not a substitute for legal advice from a qualified attorney.